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Spain
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How to bookDiscover the charm of Spain’s capital with a perfect mix of culture, history, and leisure. Begin your journey with a walking tour through Madrid’s lively streets and squares before diving into a full-day guided city tour covering landmarks like Paseo de la Castellana, Paseo del Prado, Cibeles Fountain, and Alcalá Gate.
Step back in time with a guided excursion to Toledo, known for its Gothic cathedral, medieval walls, and winding alleys. Enjoy a free day to explore Madrid at your own pace—whether it’s shopping, museums, tapas tastings, or visiting the Royal Palace. With comfortable accommodation and seamless transfers, this itinerary blends guided experiences with personal leisure for an unforgettable Spanish escape.
1. Cancellation Processing
Upon receiving your cancellation request, we will review your booking and calculate the eligible balance. This will include any applicable cancellation fees or other necessary deductions based on the terms of your booking.
2. Balance & Notification
After deductions, any remaining balance will be issued as a Credit Voucher for future use with Outmazed Tourism. You will receive an official email notification confirming the voucher details.
Please note: We do not process cash refunds under this policy.
3. Credit Voucher Usage
The Credit Voucher can be redeemed for any future booking with Outmazed Tourism. It must be used in full for the specified amount; partial redemptions are not allowed.
To redeem your voucher, please contact our Customer Service Team, who will assist with your new booking.
4. Expiry & Validity
Credit Vouchers are valid for one year from the date of issue.
The exact expiration date will be mentioned in the email notification.
Vouchers are non-transferable and cannot be exchanged for cash.
5. Important Note : No refund or credit will be issued for cancellations made within 25 days of the scheduled travel date.